Policies

Without any special instructions from our customers, we will always ship “Best Way.”

If you wish to cancel your order or items within your order before it ships, please send an email to
Cancel Order with your order number in the subject line, and an explanation of the items you wish to be cancelled.

*All Exchanges must be made within 14 days from the ship date.
*If you ordered an item and are unhappy with the size, you can exchange it for another size provided the item is in it’s original, unaltered, unworn, and unwashed condition. You are responsible for ALL shipping costs, which includes re-shipping the new item(s) to you.
*You are required to include a $4 cashier’s check or money order for re-shipping the new item(s)
to you -OR- you may include your credit card information and we will charge your card for the $4
re-shipping fee.
*If you received the wrong item or the item was defective/damaged your will incur no additional shipping charges. We will refund your credit card for the shipping cost to ship the item(s) back to us, once we receive the item(s) for exchange.

Please include a completed Exchange Form with return item(s).

Most orders ship within 3-5 business days from date of order.

US shipping only. We ship UPS, USPS, and FedEx. All products ship within the United States Only. Please contact us for Priority Mail Express.

We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes.

Gulf Girl is strongly committed to protecting the privacy of its website users and customers.

Protecting your privacy is a significant part of our commitment to providing you with a high quality

shopping experience. This privacy policy is to outline the specific information we collect, how we use this

information, and what options you have in sharing this information with us when you visit our site.

We are the sole owner of the information collected on this site. We will never sell, share, or rent this

information to others. Period.

For customers who place an order, we request personal information on the order form used in the

shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and

expiration date) is requested. This information is used for billing purposes and to fill the customer’s

order. If we have trouble processing an order, we will use this information to contact the customer.

We will store a persistent cookie so that you may retrieve the products in your shopping cart with no

need to go through re-choosing all of them again. However, the cookie will eventually expire if there

is no activity in your cart, e.g. view, add to, etc., for a number of days. This website’s cookies do not

contain any personally identifiable information. If a user rejects the cookie, they may still use our site,

but the user will experience limited functionality in some areas of our site. For example, the user will

not be able to process an order through our shopping checkout area.

We use third party shipping companies to ship orders, and a third party credit card payment

processing system to bill users for goods and services. These companies do not retain, share, store or

use personally identifiable information for any secondary purposes.

This website takes every precaution to protect our users’ information. When users submit sensitive

information via the website, your information is protected both online and off-line. When our

registration/order form asks users to enter sensitive information (such as credit card number and/or

contact information), that information is encrypted and is protected with 128 bit encryption software

over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock

icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer is

displayed as locked.

If we decide to change our privacy policy, we will post those changes on this page so our users are

always aware of what information we collect, how we use it, and under what circumstances, if any, we

disclose it. We will use information in accordance with the privacy policy under which the information

was collected.

We, at Gulf Girl believe that your privacy is extremely important. If you have any questions about the

privacy policy, the practices of this site, or your dealings with us, please Contact Us and let us

know.